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ESXi - Acronis vmProtect 7 - Fails

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Hello,

 

I've got a machine running ESXi 4 with 5 VM's + 1 AcronisAppliance with vmProtect 7. Untill last week, everything worked fine. There was not a single problem with the backups. I Did some Windows Updates on the machines, and now the backup is failing. I'm not sure if the problem has anything to do with the Windows Backup, but the problems started at that day..

 

I've got a task that will backup the entire physical server, 5 VM's. Everything goes ok but when it starts to backup my SBS2011 server, it fails (See VM Log below). The SBS2011 server itself is throwing some warnings; The system failed to flush data to the transaction log. Corruption may occur. A few days ago it was throwing some errors that my Disk wasn't ready for acces yet.

 

What i've done so far:

 

- Completely updated SBS2011.

- Reboot the server (+3 times).

- Recreated the vmProtect task.

- Reïnstalled vmprotect.

- Rebooted my NAS (+3 times).

- Updated VMware tools (8.6.5).

 

When I disable the VMware Tools Service, the backup will succeed with a warning that my backup isn't consistent. When I enable the service again, it fails.

 

Is there anything I can try/do to fix this problem?

 

Thank you very much in advance,

Jente

 

Failed to perform the requested operation.
Additional info:
--------------------
Error code: 13
Module: 149
LineInfo: d1ab7fa1e56ec8b7
Fields:
Message: Failed to perform the requested operation.
--------------------
Error code: 103
Module: 83
LineInfo: a859dd78cc91de7b
Fields:
Message: Failed to open the virtual machine ([Store-raid5] SBS2011/SBS2011.vmx).
--------------------
Error code: 64
Module: 83
LineInfo: c7610e0a857bedda
Fields:
Message: VMware error: 'An internal error.'.
--------------------
Error code: 52
Module: 0
LineInfo: c7610e0a857bedda
Fields:
Message: Awaiting task 'CreateSnapshot' has failed. Reason: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
--------------------

 


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