Unable to connect the MKS: Could not connect to pipe \\.\pipe\vmware-authdpipe within retry period when trying to access it from outside the network.

Hello all.

I am trying to access my VM from outside the network. This is a home lab kind of environment. I want to install ubuntu, but I need access to the console to do so. This is proving to be difficult because I keep getting the error above when I am trying to access the remote console for my guest OS.

I appreciate all your help.

I'm using ESXi 5.5