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2019-01 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4480977) fails to install

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I am currently using ESXi - 6.5.0 Update 2 (Build 8294253) for our host servers. These host will then host Window 2016 servers.

However I have an issue when building servers from a Microsoft ISO and then try to patch them to the latest cumulative patch.

The Windows server will quite happily install all the require updates/patches prior to the January cumulative patch.

Windows update (from the internet) will show the update downloaded to 95% and it never progresses past this.

Checking the CBS log I can see that the process just keeps repeating and seems to end wit he following details.

 

2019-02-07 02:34:29, Info                  CBS    Exec: Staging Package: Package_9098_for_KB4480977~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4480977-19822_neutral, MarkDeploymentStaged: amd64_dd93fe318128ea7d9a444628d4aae47c_31bf3856ad364e35_10.0.14393.2608_none_9f17f53fae3a2302

2019-02-07 02:34:32, Info                  CBS    Exec: This is a PSF Package.  Job has been saved and we are returning to client.

2019-02-07 02:34:32, Info                  CSI    00000065@2019/2/6:15:34:32.105 CSI Transaction @0x1fbf61f0670 destroyed

2019-02-07 02:34:32, Info                  CBS    Exec: DPX job state saved for one or more packages, aborting the staging and install of execution.

2019-02-07 02:34:32, Info                  CBS    CommitPackagesState: Started persisting state of packages

2019-02-07 02:34:32, Info                  CBS    CommitPackagesState: Completed persisting state of packages

2019-02-07 02:34:32, Info                  CSI    00000066@2019/2/6:15:34:32.152 CSI Transaction @0x1fbf61ef3e0 destroyed

2019-02-07 02:34:32, Info                  CBS    Perf: Stage chain complete.

2019-02-07 02:34:32, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]

2019-02-07 02:34:32, Info                  CBS    Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]

2019-02-07 02:34:32, Info                  CBS    WER: Failure is not worth reporting [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]

2019-02-07 02:34:32, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages

2019-02-07 02:34:32, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages

2019-02-07 02:34:32, Info                  CBS    Enabling LKG boot option

2019-02-07 02:34:32, Info                  CBS    Exec: Processing complete.  Session: 30719537_76696681, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2759.1.7 [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]

 

To rule out that this is a "windows" issue, I have performed the same process/test using a physical box with windows loaded without any issues so it does seem to be an issue that is caused when running a Windows Server 2016 on VMware ESXi

 

Any suggestions?


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