Hi All,
I have encountered a strange case while trying to fix my Vdi environment.
From vCenter I'm unable to power off /suspend/reset the vm which is triggering alert " Another task is already running". Then I came to know that particular VM is not installed with VMware tools and got failed to install throwing the same error.
Below are the troubleshooting steps I tried,
1. Remove the NIC card and reassign.
2. Login to esxi and kill the vm using world ID. "Something strange happened here as I could find the world ID but while running the command to kill the vm it displays "couldn't find the world ID number"
3. Again I tried to get the vm list using ESXCLI vm process list and then I am unable to find the particular VM. (Stil the VM is pingable)
4. Taking RDP console I shutdown the VM but still from Vcenter it is showing as VM running status. (VM not pinging)
Note: Cannot restart Management agents as there is some dependency on monitoring that triggers alerts.