Hi all
When connecting to vcenter 6.5 appliance as well as directly to an ESXI host via web browsers in a windows RDP remote desktop/mstsc , the mouse becomes unavailable/stops working both WEB CONSOLE and the REMOTE CONSOLE.
I have tried Firefox, Chrome and IE - Same issue
I have tried both Windows 2008 R2 and Windows 2012 -Same issue
This happens in the console which opens in a separate browser window.
This all used to work quite fine in vsphere version 6 and all versions below.
KB articles suggest installing vmware tools BUT here is the issues:
It's all very well to say 'install vmware tools' but how (apart from battling with a keyboard in windows) do you install or complete the installation WITHOUT THE MOUSE ???
What has changed ? And why ?
Does some kind soul have a fix for this or know if there's and update for this issue?
****** AN UPDATE : this issue occurs throughout installation and persists until vmware tools is installed.
I have to use the keyboard all the way through installation and then to complete the vmware tools installation.
Once vmware tools is installed the mouse works again.
I would appreciate if someone knows of a fix for this and also whther or not this issue is fixed in vcenter 6.5b and esxi 6.5 a versions.
I look forward to any replies or comments.
Message was edited by: dinad 08082017