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The virtual disk is either corrupted or not a supported format.

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I use Veeam Backup & Replication to backup our VMs and I've been having an issue backing up 1 VM for the past week or more. It has always backed up with no issues in the past and all of my other VMs are backing up just fine. However, after less than a minute, this VM always fails and I get an error that says, "Creating VM snapshot | Error: A snapshot operation cannot be performed." Trying to rule out Veeam as the issue, I just tried creating a snapshot of the server in vSphere and I got the error, "The virtual disk is either corrupted or not a supported format." After looking around, it appears that error usually has something to do with a correct snapshot or an issue after trying to delete a snapshot but this is the first one I've ever done, so I don't think that's the issue. Anywhere else I can look?

 

Thank you.


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