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Cannot shutdown or restart guest when vmware tools is running

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Hello,

 

 

I am a new ESXi user.  I have used VMware Workstation for years.  I have a Windows 7 VM running in ESXi (6.5.0 update1) with vmware tools installed.  While logged in the guest VM, when I try to shutdown or restart the OS by using the start menu buttons, it disconnects instead of either shutdown or restart.  The only way I've been able to restart or shutdown is to use the "shutdown" command in a command prompt.

 

When I stop the vmware tools service, then the shutdown and restart buttons work correctly.

 

Can I change this behavior on the guest OS?

 

Regards,

 

 

Syl


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