Hello,
Physical host: Dell PowerEdge R630 with ESXi 6.0 3620759
We have a problem with a Windows 2012 R2 Terminal Server VM (HW v11) that hard resets without apparent reason.
The Windows system eventlog shows nothing about any error or crash, just suddenly the boot of the VM.
- The operating system started at system time 2017-10-18T11:20:38.488284700Z.
- The last shutdown's success status was false. The last boot's success status was true.
VMware log is in UTC wich is 2 hours behind and I noticed a couple of seconds time drift between Windows and ESXi.
I have attached the vmware.log file, can someone shed a light on it and see if they spot anything?
Should be around 11:20:40 (+/- a few seconds).
I spotted these but not sure if they are the cause:
2017-10-18T11:20:40.239Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)
2017-10-18T11:20:40.239Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)
...
2017-10-18T11:20:40.255Z| vcpu-1| I120: CDROM: Mode Sense for Unsupported Page 0x1B
2017-10-18T11:20:40.255Z| vcpu-1| I120: CDROM ide1:0: CMD 0x5a (MODE SENSE(10)) FAILED (key 0x5 asc 0x24 ascq 0)
...
2017-10-18T11:20:49.096Z| vcpu-1| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)
2017-10-18T11:20:49.096Z| vcpu-1| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)
2017-10-18T11:20:49.096Z| vcpu-1| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)
2017-10-18T11:20:49.098Z| vcpu-1| W110: VIDE: (0x170) OUTB Cmd 0x2f, Aborting Unknown Atapi Command
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM: Emulate GET CONFIGURATION RT 0 starting feature 0
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM: Emulate GET CONFIGURATION RT 0 starting feature 0
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM: Emulate GET CONFIGURATION RT 0 starting feature 0
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM: Unknown command 0xA4.
2017-10-18T11:20:49.099Z| vcpu-1| I120: CDROM ide1:0: CMD 0xa4 (*UNKNOWN (0xa4)*) FAILED (key 0x5 asc 0x20 ascq 0)
2017-10-18T11:20:49.100Z| vcpu-2| I120: SVGA: Unregistering IOSpace at 0x1070
2017-10-18T11:20:49.100Z| vcpu-2| I120: SVGA: Unregistering MemSpace at 0xe8000000(0xe8000000) and 0xfe000000(0xfe000000)
2017-10-18T11:20:49.103Z| vcpu-2| I120: SVGA: Registering IOSpace at 0x1070
2017-10-18T11:20:49.103Z| vcpu-2| I120: SVGA: Registering MemSpace at 0xe8000000(0xe8000000) and 0xfe000000(0xfe000000)
2017-10-18T11:20:49.106Z| vcpu-2| I120: CDROM: Emulate GET CONFIGURATION RT 1 starting feature 0
2017-10-18T11:20:49.106Z| vcpu-2| W110: VIDE: Truncating 0x5a from 65520 bytes to 32768
2017-10-18T11:20:49.147Z| vcpu-1| I120: Ethernet0 MAC Address: 00:50:56:a0:80:ae
2017-10-18T11:20:49.154Z| vcpu-1| I120: Ethernet0 MAC Address: 00:50:56:a0:80:ae
2017-10-18T11:20:49.160Z| vcpu-1| I120: Ethernet0 MAC Address: 00:50:56:a0:80:ae
2017-10-18T11:20:49.176Z| vcpu-3| I120: VMXNET3 user: Ethernet0 Driver Info: version = 3266621 gosBits = 2 gosType = 2, gosVer = 25344, gosMisc = 212
2017-10-18T11:20:49.179Z| vcpu-2| I120: Ethernet0 MAC Address: 00:50:56:a0:80:ae
2017-10-18T11:20:49.185Z| vcpu-2| I120: VMXNET3 user: Ethernet0 Driver Info: version = 3266621 gosBits = 2 gosType = 2, gosVer = 25344, gosMisc = 212
2017-10-18T11:20:53.990Z| vcpu-3| I120: Guest: vm3d: SVGA WDDM Display Only driver, Version: 8.15.01.0033, Build Number: 3167660
2017-10-18T11:20:53.991Z| vcpu-3| I120: Guest: vm3d: WDDM OS version: 6.3, build number: 9600, service pack version: 0.0, platform Id: 2, product type: 3, suite mask: 0x90
2017-10-18T11:20:53.996Z| vcpu-3| I120: Guest: vm3d: WDDM Guest backed surface is enabled.
Thanks for the assistance.