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VMware ESXi 5.5.0 - Guest OS Windows Server 2012 R2 freezing

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VMware ESXi Version 5.5.0

Build 1746018

HP ProLiant DL360e Gen8

48GB RAM

2x XEON Quadcore i7

 

1. VM Server2012 R2 as Domaincontroller 16 GB RAM

2. VM Server2012 R2 as TerminalServer 16 GB RAM

 

Hello, since may 2017 i have an issue with a guest vm on ESXi Version 5.5.0.

The guest stops randomly working and "freeze" within more or less 24 hours.

The eventlog doesn't note any error.

If the incident occures and i'm logged in via RDP the session isn't terminated.

ipconfig can't be executed and there is no reaction within the cmd process.

Surprisingly i can reach the Terminalserver via ping and get an echo.

The VM1 is still running without problems.

If the freeze  vsphere-client it's impossible to use the console and the status of the running vmware-tools changes to "not running".

What i've done, was to uninstall the KBs for .NET 4.x and reinstalled the vmware-tools - without any effect.

As Antivirus-Software is ESET on both VMs installed.

 

Does anyone have a hint, how to find the reason for this issue ?

 

Regards

 

Mike

 

Freeze-State:

 

~ # ps -s | grep TS2

6135153      vmm0:TS2         WAIT   IDLE   0-7

6135155      vmm1:TS2         WAIT   IDLE   0-7

6135156      vmm2:TS2         WAIT   IDLE   0-7

6135157      vmm3:TS2         WAIT   IDLE   0-7

6135158 4912237 vmx-vthread-7:TS2 WAIT   UFUTEX 0-7  /bin/vmx

6135159 4912237 vmx-mks:TS2      WAIT   UPOL   0-7  /bin/vmx

6135160 4912237 vmx-svga:TS2     WAIT   SEMA   0-7  /bin/vmx

6135163 4912237 vmx-vcpu-0:TS2   WAIT   IDLE   0-7  /bin/vmx

6135164 4912237 vmx-vcpu-1:TS2   WAIT   IDLE   0-7  /bin/vmx

6135165 4912237 vmx-vcpu-2:TS2   WAIT   IDLE   0-7  /bin/vmx

6135166 4912237 vmx-vcpu-3:TS2   WAIT   IDLE   0-7  /bin/vmx

 

Normal:

 

~ # ps -s | grep TS2

6513971      vmm0:TS2         WAIT   IDLE   0-7

6513975      vmm1:TS2         WAIT   IDLE   0-7

6513976      vmm2:TS2         RUN    NONE   0-7

6513977      vmm3:TS2         WAIT   IDLE   0-7

6513978 6513970 vmx-vthread-7:TS2 WAIT   UFUTEX 0-7  /bin/vmx

6513979 6513970 vmx-vthread-8:TS2 WAIT   UFUTEX 0-7  /bin/vmx

6513980 6513970 vmx-mks:TS2      WAIT   UPOL   0-7  /bin/vmx

6513981 6513970 vmx-svga:TS2     WAIT   SEMA   0-7  /bin/vmx

6513982 6513970 vmx-vcpu-0:TS2   WAIT   IDLE   0-7  /bin/vmx

6513983 6513970 vmx-vcpu-1:TS2   WAIT   IDLE   0-7  /bin/vmx

6513984 6513970 vmx-vcpu-2:TS2   RUN    NONE   0-7  /bin/vmx

6513985 6513970 vmx-vcpu-3:TS2   WAIT   IDLE   0-7  /bin/vmx

 

Running-State:


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