We have a new server (HP DL380 G9) running VMware ESX 6.5 (build 4564106, HPE customised ISO).
Recently an error triggered a PSOD. The kernel dump indicates the cause was sfcb-smx (see attached)
According to the KB this is a known fault - https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2148526
1. Is there any point in raising a support request with VMware?
Will they provide any further information or is it a waste of time/money (we have a per request support contract).
2. Would rebuilding the environment using ESX 6.0 be a better option?